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David Spottiswood, co-founder of Hurricane Modular Commerce, and David Nelson, Vice President Sales (Americas) at Escher, join me to talk about improving the efficiency and customer experience of cross-border e-commerce:
- Estimating taxes and duties on goods moved via the post office
- Data collection for cross-border e-commerce
- Data leakage for parcels lodged over the counter
- Delays due to customs inspections
- The customer experience for cross-border e-commerce
- Prohibited and restricted items
- Screening denied and restricted parties
- Creating a central global database of denied and restricted parties
- Gathering sender and addressee data at the time of lodgement (in the post office)
- How changes in legislation have affected cross-border parcels
- Reducing the cost of returns
- What growth in cross-border e-commerce means for postal operators
- Risks in not paying duties and taxes
Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify .
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The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com .
