The Paris-based last-mile delivery start-up, founded in 2015, specialises in developing digital and sustainable solutions to support its e-commerce offering. The acquisition of Tousfacteurs will enable GLS to further optimise the last mile customer experience and to strengthen its sustainable delivery services.
GLS has partnered with Tousfacteurs since 2019, utilising their sustainable last-mile bike deliveries in Paris. The partnership extended to GLS implementing Tousfacteurs’ innovative digital solutions, including the company’s proprietary Track & Engage service. This provides receivers with a fully digitalised and visual delivery experience including a unique qualified marketing channel to engage customers.
GLS will now further scale up Tousfacteur’s services, providing its customers with a sustainable and digital last-mile delivery experience.
Tousfacteurs will continue to serve its existing clients under the leadership of the two founders, Benjamin Levine and Youssef Tagemouati.
“With the acquisition of Tousfacteurs, we will further strengthen our digital and sustainable capabilities,” says Nicolas Robert, MD GLS France. “Tousfacteurs will give us fast access to great innovative solutions, allowing us to further improve one of our main aspirations: customer experience.”
“We are very excited to open this new chapter in our journey,” says Benjamin Levine and Youssef Tagemouati, the two co-founders of Tousfacteurs. “We now have access to GLS’ large international network and will be able to scale much faster, while keeping our DNA from day one: developing innovative, sustainable and efficient solutions for carriers and their customers.”